FAQs

Frequently Asked Questions

About Our Skincare Approach

What is melanin-minded skincare? Our melanin-minded approach goes beyond traditional marketing. We formulate products that specifically address multiple skin concerns common in melanated skin, including hyperpigmentation, transepidermal water loss, and ceramide depletion. Our formulas combine quality humectants, emollients, and occlusives to create effective skincare solutions beneficial for all skin types, regardless of melanin content.

How do I know if I have melanated skin? A simple way to determine this is through your skin's reaction to sun exposure. If you tend to tan rather than burn during 30 minutes of sun exposure, you likely have higher melanin levels in your skin.

Can non-melanated skin benefit from your products? Absolutely! Our multi-functional formulas provide excellent benefits for all skin types. Our products, like our Body Cream, target multiple skin concerns simultaneously. For detailed information about how our ingredients work with different skin types, please visit our blog post discussing ingredient benefits for low to non-melanated skin.

Shipping & Orders

What are your standard shipping times? For regular orders, we make all body care products fresh to order and ship within 10 business days of purchase.

What about custom soap orders? Custom soap orders require 4-6 weeks for proper curing. For rush orders or special timing requirements, please contact us at info@blklabelsociety.com.

Do you create custom orders for special events? Yes! We offer custom soap and lotion orders with personalized packaging and fragrances, perfect for events like weddings. Contact us at info@blklabelsociety.com to discuss your needs.

About Our Business

Where are you located? We operate from Englewood, New Jersey, USA.

Are your products truly made from scratch? Yes! We take pride in our transparent process and handcraft all products from start to finish.

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